Our
warranty at Global PDR Solutions (GPS) is a very simple, yet
powerful one:
If
the customer is not satisfied with the repair of a panel,
that customer does not have to pay.
We also
take it a step further and guarantee all of our repairs for
the life of the vehicle as long as the customer still owns
it.
Now just
saying that is not enough, we follow up with that in many
ways:
Each customer
is given a warranty/guarantee explanation that is signed for
upon delivery. A "GPS" representative explains and
makes sure the customer understands the warranty. This form
includes our Website address: www.globalpdr.com for easy contact
by a customer and our tolll free 1-800 number.
We also
understand that our job is not finished when a customers repaired
vehicle is delivered. That is why we generate a CSI questionnaire
for all completed repairs. This CSI questionnaire allows the
customer a 5% discount for their next repair upon completion
and allows GPS to make sure it is giving the highest level
of customer service possible
Both the
Warranty/Guarantee explanation Are part of our exclusive "Repair
Tracker" system
THE
GLOBAL PDR SOLUTIONS
LIMITED
LIFETIME WARRANTY
Global
PDR Solutions (GPS) warrants that the GPS paintless
dent repair process will for as long as you own your vehicle:
1.
Prevent the repaired dent from returning.
2.
Maintain the vehicles paint properties, in the condition
in which the vehicle was contracted for repair, considering
normal fading, wear, etc
, without cracking, rusting,
or demetalizing at the point of dent repair.
In
the event GPSs paintless dent repair process results
are found to be defective under this warranty, GPS will repair
such quantity of dents and correct paint flaws, proved to
be defective as a result of GPSs process, at GPSs
place of business, with GPS providing the labor and materials
free of charge during the warranty period.
This
warranty is provided to the original consumer only and is
not transferable.
This
warranty shall become void if the vehicle is subjected to
subsequent hailstorms or if GPS can determine and verify the
damage differs from the damage on the original repair order.
GPS
shall not be liable in either tort nor contract for any loss
or damage, direct, indirect, special, consequential, or incidental,
arising from the use or inability to use this process.
All
warranties are subject to exception and limitations pursuant
to conditions agreed upon in the repair order and signed by
the consumer and the GPS representative prior to commencement
of work.
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